Let’s be real for a second – the report on compliance is mandatory for all level 1 merchants and any merchant regardless of level that is required to provide a report on compliance by either their acquirer or card brand. Most level 1 merchants fall out of compliance shortly after the ink is dry on their most recent report. Why? Because they don’t have a sustainability program. The RoC is treated like a bad surprise every year and that creates wasted effort, lost money, and burned out staff.

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